Terms & Conditions

Last Updated: January 31, 2026

Acceptance of Terms

Welcome to CrackJobs! By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you must not use CrackJobs. These terms constitute a legally binding agreement between you and CrackJobs.

Definitions

"Platform" refers to the CrackJobs website, mobile application, and all associated services
"User" means any person who accesses or uses the Platform, including Candidates and Mentors
"Candidate" refers to users seeking mock interview practice
"Mentor" refers to verified professionals conducting mock interviews
"Session" means a scheduled mock interview between a Candidate and Mentor

Eligibility and Account Registration

To use CrackJobs, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding contracts
Provide accurate, current, and complete information during registration
Maintain the confidentiality of your account credentials
Be responsible for all activities that occur under your account

Important: You may not share your account credentials or allow others to use your account. Any violation may result in immediate account termination.

Acceptable Use Policy

Users agree to use CrackJobs only for lawful purposes. You must:

Be Truthful: Provide accurate information about your professional background, experience, and qualifications
Be Respectful: Treat all users, including Candidates, Mentors, and staff with courtesy and professionalism
Maintain Confidentiality: Keep session content, feedback, and discussions private unless agreed otherwise
Follow Guidelines: Adhere to platform policies, session protocols, and community standards
Use Lawfully: Use the platform only for educational mock interview purposes

Mentor-Specific Terms

Verification Process

All Mentors must complete a verification process including:

LinkedIn profile verification
Professional background check
Sample interview evaluation (may be required)

Mentor Obligations

As a Mentor, you agree to:

Conduct professional, high-quality mock interviews
Provide detailed, constructive feedback within 48 hours of each session
Honor your scheduled sessions and reschedule if required
Maintain up-to-date availability on your calendar
Not solicit candidates for services outside the platform

Payment Terms for Mentors

Mentor payments are processed as follows:

Payments held in escrow until session completion and feedback submission
Funds released within 48 hours of feedback submission
Mentors responsible for applicable taxes on their earnings

Booking and Payment Terms

All session bookings are subject to the following terms:

Pricing: All session fees are clearly displayed before booking. Prices may vary based on mentor experience and session type
Payment Processing: Payments are processed securely through Razorpay. We accept credit/debit cards, UPI, net banking, and digital wallets
Escrow System: Candidate payments are held in escrow and only released to mentors upon successful session completion
Booking Confirmation: You'll receive email confirmation with session details, meeting link, and calendar invite
Session Duration: Standard sessions last 55 minutes unless otherwise specified

For cancellation and refund policies, please see our Cancellation Policy.

Session Conduct and Expectations

Before the Session

Ensure stable internet connection and working camera/microphone
Choose a quiet, professional environment
Review session materials if provided by mentor
Join the meeting on time (within 15 minutes of scheduled start)

During the Session

Maintain professional behavior and appearance
Give your full attention to the session
Participate actively and honestly

After the Session

Mentors must provide detailed feedback within 48 hours
Candidates may rate and review their experience
Report any issues to support within 24 hours

Strictly Prohibited Activities

The following activities will result in immediate account suspension or termination:

Impersonation: Misrepresenting your identity, credentials, or professional background
Harassment: Engaging in any form of harassment, discrimination, or inappropriate behavior
Off-Platform Solicitation: Attempting to contact or transact with users outside the platform to avoid fees
False Reviews: Posting fake reviews, manipulating ratings, or incentivizing positive feedback
Multiple Accounts: Creating multiple accounts to circumvent restrictions or manipulate the system
Platform Abuse: Attempting to hack, scrape, or misuse the platform in any way
Commercial Misuse: Using the platform for unauthorized commercial purposes or advertising

Intellectual Property Rights

Platform Content

All content on CrackJobs, including but not limited to logos, designs, text, graphics, software, and other materials, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit written permission.

User Content

You retain ownership of content you create or upload (feedback and reviews). By using CrackJobs, you grant us a limited license to:

Display your content on the platform to facilitate services
Use anonymized feedback and session data for quality improvement
Create aggregated, anonymized statistics for analysis and marketing

Disclaimers and Limitation of Liability

Service Disclaimer

CrackJobs is an educational platform providing mock interview practice. We do not:

Guarantee employment outcomes or interview success
Endorse or verify the accuracy of mentor feedback
Take responsibility for interactions between users
Guarantee platform availability or error-free operation

Limitation of Liability

To the maximum extent permitted by law, CrackJobs and its affiliates shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or opportunities
Damages arising from user interactions or mentor feedback
Technical failures, interruptions, or data loss

Our total liability for any claim shall not exceed the amount paid by you for the specific service in question, or ₹5,000, whichever is less.

Dispute Resolution

In case of disputes between users or with the platform:

Internal Resolution: First report the issue to our support team at crackjobshelpdesk@gmail.com with relevant details and evidence
Investigation: We will investigate within 5-7 business days and attempt to mediate a fair resolution
Final Decision: CrackJobs reserves the right to make final decisions on disputes based on platform policies and available evidence

Account Termination

By You

You may request to close your account at any time by dropping a mail at crackjobshelpdesk@gmail. Upon account closure, you will lose access to all platform features, historical session data, and feedback.

By CrackJobs

We reserve the right to suspend or terminate accounts that:

Violate these Terms and Conditions
Engage in fraudulent or abusive behavior
Receive multiple complaints or negative reports
Remain inactive for extended periods

Modifications to Terms

CrackJobs reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through:

Email notification to registered users
Prominent notice on the platform
Updated "Last Modified" date at the top of this page

Significant changes will be notified at least 30 days before taking effect. Your continued use of CrackJobs after changes constitutes acceptance of the updated terms.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any legal disputes arising from these terms or your use of CrackJobs will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

You consent to personal jurisdiction and venue in these courts and waive any objection based on forum non conveniens.

Questions About These Terms?

For questions, concerns, or clarifications regarding these Terms and Conditions: